Book-a-Court Information

To all players at the Keysborough Tennis Club Inc (KTC)

Book a Court – Online Booking System

The KTC Committee is pleased to announce that the Club has gone live with the “Book a Court” Online Court Booking system at of 1st June 2016. This will mean that both Members and Non-members seeking to play tennis at Keysborough Tennis Club will be able to Book a Court online.  

This new system will enable greater use of our facilities both during the day and for night-time play and will ensure that courts will be available for you when you arrive at the courts.

Member Entitlements (except Hot Shot Memberships)

There will be no change to member’s current entitlements. All members (except Hot Shot Memberships) will be able to use the courts free of charge during the day. Night-time play under lights will incur a small lighting fee of $12 per hour (plus transaction fee) by credit card. All courts are available to members except during Coaching or Competition. 

All paid-up members will receive an email inviting them to register for the online booking system. You will then be required to create an account. Once registered you will be given a personal PIN number. This email should be received by 14 May 2016. If you have not received this email by that date, please check your Spam folder or contact the club to check your email address

Non-Member Entitlements

Courts will be available to non-members to use on a casual hire basis, except during Coaching or Competition. There are two categories of time available – peak ($20 per court per hour) and non-peak ($15 per court per hour). Night-time play under lights will incur a small lighting fee of $12 per hour (plus transaction fee). 

All payments will need to be made by credit card.

When you first go into the booking system via the link on KTC’s website (www.keysboroughtennisclub.com.au), you will need to provide details which will register you on the online booking system.

School programs will need to be booked separately by the committee and are outside this booking system.

Using the Online Booking System

Once registered, you will be given a personal PIN number. Players will then be able to simply click on the link received or via the Online Booking System to be found on the Home Page of our website (www.keysboroughtennisclub.com.au). 

Online Bookings Confirmation

Once you have booked online, you will receive an email and/or an SMS confirming your booking and confirming your personal PIN number to use the gate keypad. Please note that this is your own personal PIN and will only be active 10 minutes prior to your booking and throughout your booking time only. 

For members, if you have invited guests, then you will also receive a Guest PIN code to be given to your guests to access the courts.

Honesty System

There is an honesty element to the use of the booking system. 

For members, if you want to play with a non-member, that is permitted, but please indicate you are bringing a guest and pay the guest fee.

For non-members, it is expected that you will only use the courts you have booked and paid for.

The Club is installing cameras so that gate access can be reviewed. Players who abuse the system can be locked out of future court use.

Lighting System

Players will now also be able to book a court to play under lights up to 10.00pm (i.e. lights out by 10.10pm). Your PIN number MUST be entered at the gate keypad to ensure that the lights are activated for your court booking - this means that you should come 10 minutes before your scheduled start time, to ensure the lights warm up (if not already on from a previous booking). The lights are linked to the booking system and will automatically come on and shut down. There will be approximately a 10 minute grace period to complete your game under lights unless another booking is scheduled following your booking closing time. 

Cancellation

There is a cancellation window of 4 hours.  All bookings will be refunded if cancelled more than 4 hours in advance.  Any bookings cancelled within the 4 hour window will not be refunded except in special circumstances.  Please contact the Keysborough Tennis Club by email to request a refund.  

Hoping this will give all players better and more convenient access and an enjoyable tennis experience. Philip Horsburgh, President, on behalf of the KTC Committee.